At Neg Kingdom, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Used products
- Perishable goods
- Items damaged due to misuse
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed and credited back to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact our support team.
Return Shipping
Customers may be responsible for return shipping costs unless the product arrived damaged or defective.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us.
Email: info@negkingdom.com